From some of what she's said about the situation, the most likely candidate for that is dead. Anything more is her story to tell. [And it's a deeply personal one, so Naoki's not going to break her trust, especially if she's not here to step in.]

I don't know about ballpoint pens, but there should at least be fountain pens around, I'd think. Better than nothing.

...Yeah, I'm just as happy not hearing the personal details, but whatever else we can get put together about the situation will help. We didn't get some of the key information about the Grid until really late in the game, but there were at least two infiltrator groups keeping their own counsel, in that case, so we didn't get the information until after people died and got revived as themselves and shared it. This is also going to be tricky, but not the same kind of clandestine, I don't think.