Short version is, Hermit decided 'screw the game' and did a runner to the Grid, just wanted to hang out there with friends. The virus shit was revenge or something like that which would keep him trapped but also screwed over everyone in that system. He wasn't innocent, sure, but the level she took this stuff to... ugh. The place was a mess after it.

As for what the hell it has to do with love or bonds... beats me.

[Slight mental sigh.]

And eh. Maybe. But ... I don't think that actually doin' shit in her archetype is gonna piss her off any if that's what you're goin' for.